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Forevermore Pillows
& Home Decor
HELP CENTER
Frequently asked questions
General
Setting up FAQs
A: Forevermore Pillows & Home Decor does not accept returns for general orders, so we recommend customers order fabric samples from our "Samples" section to ensure the perfect color match before purchasing. However, if you receive a damaged product, please contact us immediately with a detailed description of the issue and photos if possible. We will replace the damaged item if it is available and cover all shipping costs for both the return and the delivery of the replacement. This policy reflects our commitment to quality and customer satisfaction while managing our handmade, high-quality home decor products.
A: At Forevermore Pillows & Home Decor, we recommend selecting a pillow insert that matches the exact size of your pillow cover to ensure the best fit and appearance. For example, if you have a
22-inch pillow cover, you should choose a 22-inch pillow insert. This sizing approach provides a full, plush look and prevents the cover from appearing loose or wrinkled. Our handmade pillow covers are designed with high-quality fabrics, so pairing them with the correct insert size maintains both style and comfort in your home decor.
A: To maintain the quality and longevity of your pillow covers from Forevermore Pillows & Home Decor, we recommend dry cleaning as the primary method of care. For minor stains, spot cleaning with a gentle detergent is appropriate and effective. If you prefer machine washing, remove the pillow insert first and wash the cover separately in cold water on a gentle or delicate cycle. After washing, lay the cover flat or hang it to dry—avoid using a dryer to prevent damage. Following these care instructions will help preserve the handmade craftsmanship and high-quality fabrics of your home decor items.
A: To place a special order for custom pillow covers, table runners, or other home decor items, please give us a call directly. We will provide you with a detailed price quote that includes the cost of materials, labor, and shipping for the completed item. Once you approve the quote, you can ship your chosen fabric to us, and our skilled team will handle the rest, crafting your unique item with the same high-quality craftsmanship and attention to detail that defines Forevermore Pillows & Home Decor. This process ensures that your special order is tailored exactly to your needs while maintaining the quality standards of our handmade products.
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